Re: Dallas Morning News, November 23, 2011
Yes, there all kinds of things one can do at NorthPark Center this year, as there are every year. However, this year, there are some traditions which are changing.
On November 28, 2011 NorthPark Management reached an agreement to bring their facilities into compliance with the Americans With Disabilities Act. They did not do this out of an excess of "Christmas" spirit, but rather due to a crusade by one individual who pressed his complaint against NorthPark Malls practices of lack or non-enforcement of the laws governing ticketing/towing vehicles occupying disabled parking spaces without the appropriate placard or plates. They have also agreed to stop restricting access to disabled parking to facilitate their valet parking services.
So, one new thing to do at NorthPark Center this year is make use of the now unrestricted access to disabled parking spaces formerly blocked off by their valet service. One thing you can not do this year is indiscriminately park in disabled spaces illegally knowing that NorthPark will not ticket or tow your car.
While NorthPark may be dressed up in its holiday best and looking good on the surface, the truth is the mall is operated by some very mean-spirited individuals who behaved disgracefully when confronted by the illegal use of disabled parking and NorthPark Security's refusal to do anything about it; going so far as to threaten to have someone who voiced a complaint about the use of these spaces by NorthPark's valet service arrested by the Dallas Police Department. Then, with the help of their attorneys, engaged in stalling and prevaricating, during negotiations with the Department of Justice for three years, during which time they continued to violate the terms of the ADA and collected enormous amounts of money by restricting access to these spaces by and for the use of their valet parking service.
Make no mistake, NorthPark Center and NorthPark Management company are by no means motivated by anything like the "spirit" of the season.
Full details of their inexcusable and conduct, including the Title III Complaint that finally forced them into compliance, as well as the $1,000 to the original complainant asking him to Waive and Release any future attempt to collect the nearly $9,000 he spent dragging NorthPark and an unwilling DOJ to this point, just in time for Christmas.
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